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Privacy Policy
At Duroda, we take your privacy very seriously. This policy describes in detail how we collect, use, disclose, and protect the information you provide to us or the information we collect when you visit our website. Our goal is to provide you with a safe and reliable experience, while ensuring you always remain in control of your personal information. Please read this policy carefully to better understand our practices.
1. Collection of personal data
1.1 Log files
When you visit Duroda for informational purposes but don't register with us, create an account, order something, or otherwise deliberately transfer information to us, we collect information from your browser to help us serve our websites to you.
What we collect: IP address; date and time of the request; time zone difference to Greenwich Mean Time (GMT); name of the requested file; access status/HTTP status code; volume of data transferred; the page from which you came to visit us; your operating system and its interface; your browser type, language, and version of the browser software.
The data is technically necessary for us to display our website to you. It is also evaluated to make the website user-friendly and to ensure stability and security.
1.2 Cookies
We also use "cookies" on our sites. Cookies (also called web cookies, Internet cookies, browser cookies, or simply cookies) are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other devices by the user's web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user's device during a session.
We use session cookies, persistent cookies, and third-party cookies.
A session cookie (also known as an in-memory cookie, transient cookie or non-persistent cookie) exists only in temporary memory while the user navigates a website. Session cookies expire or are deleted when the user closes the web browser. Session cookies are identified by the browser by the absence of an expiration date assigned to them.
A persistent cookie expires at a specific date or after a specific length of time. For the persistent cookie's lifespan set by its creator, its information will be transmitted to the server every time the user visits the website that it belongs to, or every time the user views a resource belonging to that website from another website (such as an advertisement)
When you visit our website, our partner companies also store third-party cookies on your device. The cookies contain information about how our website is used, e.g. which pages and products were visited. The data is collected in a pseudonymized form by assigning an identification number, which is not combined with any other personal data you may have provided to us.
You can delete cookies in your browser settings at any time or prevent them from being stored, although the latter may result in a restriction of the functionality of our website for you. In the relevant sections of this Privacy Policy, we explain which technologies that are comparable to cookies are used on our website and how you can object to the use of cookies and other technologies with individual third-party providers.
2. Ordering from Duroda/User account
2.1 If you want to order something in our online store, it is necessary for the conclusion of the contract that you give us the personal data we need to process the order. The mandatory data required to process the contract is marked as such; all other data you provide is voluntary. You can either enter your data only once for the order or use your email address to set up a password-protected user account with us, in which your data can be stored for later purchases until you revoke your consent. You can deactivate or delete the data and the user account at any time via the account.
To prevent unauthorized access to your personal data by third parties, the order process is encrypted using TLS technology.
Payment via PayPal is processed by PayPal, 2211 North First Street San Jose, California 95131 ("PayPal"). For information about data protection at PayPal, please refer to PayPal's privacy policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
We also pass on your order and address data to various common carriers, depending on your delivery choices, shipping rates, and your chosen delivery destination.
The legal bases for the processing of personal data as part of order processing are to perform under a contract and our legitimate interests. Due to commercial and tax regulations, we are obliged to store your order, address, and payment data for a period of ten years.
2.2 During the ordering process we use Google Maps Autocomplete, a service of Google LLC ("Google"). This allows an address you start typing to be completed automatically, avoiding delivery errors. Google sometimes conducts a geo-localization using your IP address and receives the information that you have retrieved from the corresponding subpage of our website. In addition, the data referred to in Section 1 is transmitted. This is regardless of whether you have a Google account and are logged in. Once you are logged in to your Google Account, the information will be directly associated with your account. If you do not want this assignment to occur, you must log out before entering your address. Google stores your data as user profiles and uses it (even in the case of users who are not logged in) for the purposes of advertising, market research, and/or the needs-oriented design of its own website. You can object to Google creating such user profiles. For more information about the purpose and scope of data processing by Google and about protecting your privacy, please refer to Google's Privacy Policy: https://policies.google.com/privacy. The binding terms of use for Google Maps/Google Earth can be found here: https://www.google.com/help/terms_maps.html. Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
2.3 After placing an order, we process your information to send a personalized email inviting you to rate our products. Your feedback helps us improve our services and better align them with our customers' preferences.
We also use the review services of TrustPilot, Trustpilot A/S, Pilestraede 58, 1112 Copenhagen, Denmark ("Trustpilot") to receive feedback about us as a seller. This allows us to improve our services and adapt them to our customers' wishes. The legal basis is our legitimate interests.
In connection with an order, we process your order and address information in order to send you a personalized email asking you to review us. For the purpose of sending you this review request, we share the following information with TrustPilot: email address, name, and a reference number to identify your review and generate the review invitation link.
A user profile with TrustPilot is required in order to leave a review. By clicking the review invitation link, your name and email address are automatically used to pre-populate a profile for you; TrustPilot then sends you a welcome email with this profile information.
Further information is available here: https://support.trustpilot.com/hc/en-us/articles/115005894567-Getting-started-guide-for-reviewers. For more information about privacy at TrustPilot, see TrustPilot's privacy policy: https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms.
If you would not like to receive review requests from TrustPilot, you can object to this anytime. Simply click on the unsubscribe link in the requested email.
2.4 We also use Google Customer Reviews, a service of Google LLC ("Google"), through which we receive feedback about us as a seller and about our products. This allows us to improve our services and adapt them to our customers' wishes. The legal basis is our legitimate interests. After placing an order, you can give Google permission to use your email address to request a review. You can revoke your consent to the use of your data at any time by clicking on the unsubscribe link contained in the emails from Google. For more detailed information about the purpose and scope of data processing by Google and about protecting your privacy, please refer to Google's Privacy Policy: https://policies.google.com/privacy. Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
3. Communication with Duroda
If you contact us via a contact form, letter, email, social media or telephone, we process the data provided by you for the purpose of processing your inquiry and for advertising purposes. We use the software of Zendesk, 989 Market St San Francisco, CA 94103, to coordinate and process emails, which means that Zendesk gains access to the data. We use the management software of Hootsuite Media, Inc, 5 East 8th Avenue, Vancouver, BC, Canada to coordinate and process inquiries via our social media channels Twitter, Facebook, and Instagram. The legal basis for the processing is our legitimate interests. If the aim of establishing contact is to conclude a contract, then an additional legal basis is to perform under a contract.
4. Processing of data for web analytics
4.1 Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies (see Section 1.2), which enable an analysis of your use of our website. The information generated by the cookie about usage is usually transferred to a Google server and stored there. However, due to the activation of IP anonymization on our website, where applicable, your IP address will first be shortened by Google. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use.
The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data held by Google.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout/.
This website uses Google Analytics with the "_anonymizeIp()" extension. Consequently, IP addresses are further processed in shortened form, so that any personal association with the data subject can be ruled out. As far as the data collected about you relates to you personally, that association is therefore ruled out immediately and the personal data thus erased without delay.
We use Google Analytics to analyze and regularly improve the use of our website. The statistics this yields allow us to improve our website and make it more interesting for you as a user. The legal bases for our use of Google Analytics are your consent and our legitimate interests.
Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. See also the terms of use (https://www.google.com/analytics/terms/us.html) and privacy overview (https://support.google.com/analytics/answer/6004245 ) for Google Analytics as well as Google's privacy policy: https://policies.google.com/privacy.
4.2 Hotjar
Our website also uses the web analytics service Hotjar from Hotjar Ltd. This service allows us to track movements on our website (so-called heat maps). These make it possible to see how much time you spend on which pages, how far you scroll, the movement of your mouse and how often you click on certain links and buttons. Your keystroke data, i.e. your entries in input fields, are not recorded. Hotjar uses cookies (see point 2.1 b) to collect this information about your behavior, as well as the following information about your device: IP address of the device (only collected and stored in an abbreviated, anonymized form), screen size, device type (unique device identifiers), browser used, geographic location (country only) and language preferred when viewing the online offer. Hotjar Ltd. stores the information on servers in Ireland for 365 days, after which the data is deleted. Neither Hotjar Ltd. nor we will merge or associate the information with any other data about you, and it will not be used to identify individual users. The data collected by Hotjar Ltd. is only used for our internal evaluation of the user behavior when interacting with our online offer. It is used to improve aspects of user-friendliness of our website. To the extent that you have given us your consent, the legal basis for processing is your consent, and otherwise the legal basis is our legitimate interests.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and device, and only prevents the recording of data for this website. How to prevent collection on other websites is explained on the respective site and here: https://www.hotjar.com/privacy/do-not-track/.
Third Party Information: Hotjar Ltd, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ, Malta. For more information about Hotjar Ltd.'s privacy practices, please see their privacy policy: https://www.hotjar.com/legal/policies/privacy.
5. Advertising activities by Duroda
5.1 Newsletter
If you register separately for our newsletter via our website and give us your consent, we will use your email address to send you regular emails about product offers, discounts and contests. To this end, we pass the data on to the software company SendGrid, Inc. 801 California Street, Suite 500 Denver, CO 80202 USA, which handles the technical side of the mailing on our behalf.
When you register for our newsletter, we use the so-called double opt-in procedure. This means that after you register we will send you an email to the email address you provided, in which we ask you to confirm that you would like to receive the newsletter. If you do not confirm your registration, your information will be automatically deleted after one month. On the other hand, if you confirm the newsletter subscription, we will save your email address to send you the newsletter until you unsubscribe.
You can revoke your consent to the sending of the newsletter at any time (without this affecting the lawfulness of the processing up to the point of revocation). You can declare your revocation by clicking on the link provided in every newsletter email, or by emailing [email protected].
When sending the newsletter, we use SendGrid to statistically evaluate your user behaviour to measure how successful the newsletter is and to optimize its design. To enable this evaluation, the emails contain what are called web beacons or tracking pixels. These are single-pixel image files that establish a connection to our website and thus permit a log file analysis. The web beacons are linked with the data mentioned in Section 1.1 a and an individual ID. The links contained in the newsletter also contain this ID. For example, we can see if and when an email has been opened and which links have been clicked on. The data is stored on the SendGrid servers for 13 months and collected pseudonymously, meaning the IDs are not linked to other personal data at this point, thus ruling out any possibility of direct personal reference. You can object to the recording of your usage behaviour at any time by clicking on the unsubscribe link provided in each email or by informing us using the contact details. Recording is not possible if you have disabled the display of images in your email settings. In this case, the newsletter will not be displayed to you in full and you may not be able to use all functions. If you choose to display the images manually, recording will take place as described above.
The legal bases for the processing are your consent and our legitimate interests.
5.2 Product recommendations
As a Duroda customer, i.e., if you order something in our store (see Section 2.1), we process the email address you provide to send you regular email recommendations for products that might be of interest to you based on your previous orders from us. We also use your name to allow us to personalize these emails. The data is passed on to the software company Sendgrid (see Section 5.1), which handles the technical side of the mailing on our behalf. The legal basis for the processing is our legitimate interests.
You receive these product recommendations because you did not object to the use of your email address for this purpose by removing the corresponding check mark during the order process. If you subsequently no longer wish to receive product recommendations or any advertising messages, you can object at any time without incurring any costs other than the transmission costs at the basic rates. Just click on the unsubscribe link included with each email, or by emailing [email protected].
When sending product recommendations, we use Sendgrid to statistically evaluate your user behaviour to measure their success and optimize their design. The legal bases for the processing are your consent and our legitimate interests. This legal basis is the same as outlined in Section 5.1.
6. Usage-based online advertising
6.1 Use of Google Ads conversion tracking and Google Ads remarketing
- Google AdWords conversion tracking
We use Google Ads, a service of Google LLC ("Google"), to use ads to draw attention to our offers on external websites. In relation to the data of advertising campaigns, we can identify how successful the individual advertising activities are. In this way, we want to show you advertising that is of interest to you, make our website more attractive to you and achieve a fair calculation of advertising costs.
These ads are deployed by Google via ‘ad servers'. For this purpose, we use ad server cookies, which enable the tracking of certain parameters for measuring success, such as the display of ads or clicks by users. If you arrive at our website via a Google ad, Google Ads will store a cookie on your device. These cookies usually expire after 30 days and are not intended to identify you personally. Analysis values usually stored for this cookie are the unique cookie ID, the number of ad impressions per placement (frequency), the last impression (relevant for post-view conversions) and opt-out information (marker showing that the user no longer wishes to be targeted).
These cookies allow Google to recognize your internet browser. If a user visits certain pages of a Google Ads customer's website (in this case ours) and the cookie stored on their device has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this site. Each Google Ads customer is assigned a different cookie. Cookies cannot therefore be tracked via the websites of Google Ads customers. We do not collect and process any personal data in the aforementioned advertising activities. Google merely provides us with statistical evaluations. On the basis of these evaluations we can identify which of the advertising activities used are particularly effective. We do not receive any further data from the use of ads; in particular we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and further processing of the data collected by Google through the use of this tool and therefore inform you according to what we know: By integrating Google Ads Conversion, Google receives the information that you have retrieved the corresponding part of our website, or that you have clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible that Google will obtain and store your IP address.
- Google Ads remarketing
Besides Google Ads Conversion, we also use Google's remarketing feature. This is a process we use in an attempt to contact you again. After visiting our website, this feature makes it possible to show you our ads when you continue to use the internet. This is done by means of cookies stored in your browser, which Google uses to record and evaluate your usage behaviour when visiting various websites. This is how Google can determine that you have previously visited our website. According to its own information, Google does not combine the data collected in the context of remarketing with your personal data, which may be processed by Google. Specifically, according to Google, pseudonymization is used during remarketing.
There are various ways in which you can prevent your participation in this tracking procedure:
By setting your browser software accordingly; in particular, disabling cookies from third-party providers means that you will not receive any ads from third-party providers;
By permanent deactivation in your browser Firefox, Internet Explorer or Google Chrome via the link: https://support.google.com/ads/answer/7395996?hl=en. Please note that by doing this you may not be able to properly use the full functionality of our website.
The legal bases for the processing of your data are your consent and our legitimate interests.
Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For further information about privacy at Google, please refer to: https://policies.google.com/privacy and https://services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at: http://www.networkadvertising.org.
6.2 Use of Facebook Custom Audiences, Facebook Website Custom Audiences and Facebook Conversion Tracking
- Facebook Custom Audiences
Our website also uses the Website Custom Audiences remarketing function of Facebook, Inc. ("Facebook"). This allows users of the website to see interest-based ads ("Facebook Ads") when visiting the social network Facebook or other websites that also use the process. Our intention here is to show you ads that are of interest to you.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the extent and further processing of the data collected by Facebook through the use of this tool and therefore inform you according to what we know: By integrating Facebook Custom Audiences, Facebook receives the information that you have retrieved the corresponding part of our website, or that you have clicked on one of our ads. If you are registered with a Facebook service, Facebook can associate the visit with your account. Even if you are not registered with Facebook or have not logged in, it is possible that Facebook will obtain and store your IP address and other identifying information.
- Facebook Website Custom Audiences
Our website also uses the Facebook product "Custom Audiences from your website". For this purpose, we have integrated remarketing tags (so-called Facebook Pixel or web beacon) into our website. The Facebook Pixel is a small piece of JavaScript code that provides a range of functionalities for sending application-specific events and user-defined data to Facebook. We use the Facebook Pixel to track how visitors use our site. The Facebook Pixel records and reports to Facebook information about the user's browser session, a hashed version of the Facebook ID, and the URL being viewed. Every Facebook user, therefore, has a device-independent Facebook ID, which enables us to recognize users across multiple devices on the social network Facebook so that we can use Facebook Ads to reach our visitors again for advertising purposes. After 180 days, the user information is deleted until the user returns to our website. No personal information is transmitted to us about individual website visitors, and we can only specifically deploy ads to website custom audiences if the custom audience has reached a critical size. This makes it impossible for us to determine the individual identities of visitors.
- Facebook Conversion Tracking
We also use the Facebook Pixel on our website to measure the reach of ads. This allows us to track users' actions after they have seen or clicked on a Facebook Ad. The Facebook Pixel records and reports to Facebook information about the user's browser session, a hashed version of the Facebook ID, and the URL being viewed. The way it works is comparable to Facebook Website Custom Audiences via the Facebook Pixel, which is already described above. Using the hashed Facebook ID, we can measure the reach and effectiveness of an ad to find out whether you are actually interested in our advertising. This enables us to measure the effectiveness of Facebook Ads for statistical and market research purposes. For us, the data used is not personally identifiable.
The legal bases for the processing of data when using the functions specified above are your consent and our legitimate interests.
Third-party provider information: Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For more information about data processing by Facebook, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy.
6.3 Pinterest Conversion Tracking
Our website uses the Pinterest Tag, which is a conversion tracking technology provided by Pinterest Inc. ("Pinterest").
This allows us to follow the actions you take on our website after you have clicked on one of our advertisements on the social network Pinterest, including e.g. which pages and products you consult, and whether you purchase something from our website and at what value. We use a cookie stored in your browser to record and evaluate your usage behavior. Pinterest transmits no personal information about individual website visitors to us, only an aggregated and anonymous analysis of conversions that originate from Pinterest. Based on this information, it is impossible for us to determine your identity.
We use this information to measure the reach and effectiveness of our ads on Pinterest.
There are various ways for you to disable this tracking. You can adjust your browser settings to prevent the storage of cookies, although this may result in restricting the functionality of our website for you. This will place an opt-out cookie that will prevent the recording of activities on future visits of our website. The opt-out cookie is set via top-level domain, browser and device, and only prevents the recording of data for this website.
The legal basis for the processing is your consent. You can revoke your consent to the processing according to the process described above at any time (without this affecting the lawfulness of the processing up to the point of revocation).
Provider information: Pinterest Inc, 505 BRANNAN STREET, SAN FRANCISCO, California, United States of America. Pinterest privacy policy:
https://policy.pinterest.com/en/ad-data-terms
https://policy.pinterest.com/en/privacy-policy
If you log in to your Pinterest account after visiting our website, or if you are logged in to a Pinterest account when you visit our website, it is then possible that Pinterest will associate the data described above with your Pinterest account and use it for Pinterest's own advertising purposes.
For further information, consult Pinterest's privacy policy: https://policy.pinterest.com/en/privacy-policy.
7. Your Rights
You have certain rights regarding your personal data, and we're committed to respecting them:
Withdrawing Your Consent: If you've previously given us consent to process your data, you can withdraw this consent at any time for future processing activities. Please note that this won't affect the lawfulness of processing that occurred based on your consent before it was withdrawn.
Objecting to Data Processing: When we process your personal data based on our legitimate interests (meaning the processing isn't strictly necessary to fulfill a contract with you), you have the right to object to this processing. When you exercise this right, we ask that you explain why you believe we shouldn't process your personal data in the way we're doing. If your objection is justified, we'll review the situation and may stop or adjust the data processing, or we'll explain the compelling legitimate reasons why we need to continue processing.
- Important: You can object to the processing of your personal data for advertising or web analytics purposes at any time without providing a reason.
External Service Providers: Sometimes, we might use external service providers to process your data. We've carefully selected and authorized these partners. They are bound by our instructions and are regularly checked to ensure the security of your data.
Data Storage and Deletion: The personal data we process will generally be deleted or blocked as soon as the purpose for storage no longer applies. Data might be stored longer if required by laws or other regulations that we, as the data controller, are subject to. Data will also be blocked or deleted once a storage period prescribed by the aforementioned standards expires, unless further data storage is necessary for the conclusion or performance of a contract.
Special Activities: For contests or other promotional campaigns, additional data processing procedures may be required. In such cases, we'll provide you with detailed information within the context of the specific campaign.
8. With whom we share your information
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
- Business partners. When you make purchases or engage in promotions offered through any of our websites or our services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your email address and other information to that merchant.
- Authorized service providers. We share your personal information with trusted third-party service providers who help us operate our business. These include partners for order fulfillment, payment processing, delivery, customer support, marketing, business analysis, website functionality, and promotional activities. They can only use your personal information to perform these specific services for us.
- Legal demand. We may disclose your information if legally required to do so, such as in response to a court order, subpoena, or a request from law enforcement or other government agencies. This also applies when we need to establish, exercise, or defend our legal rights.
- Suspected fraud. We may share your information to investigate, prevent, or address illegal activities, suspected fraud, or other wrongdoing. This includes protecting our company's rights, property, safety, and those of our users and employees, complying with the law, cooperating with law enforcement, and enforcing our terms and policies.
- Corporate transaction. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.
We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.
9. Is My Information Secure?
We use reasonable measures to secure our website and any private information you submit to us against loss, tampering, unauthorized access, and other malicious acts. For example, we use SSL connections when possible to protect your data while it is in transit (for example login data and customer orders). However, no data transmission over the Internet is completely secure, so we cannot completely guarantee the security of any data. You use our services at your own risk, and are responsible for taking reasonable measures to secure your password, information, and account
10. Do-Not-Track ("DNT") Requests
Due to lack of technical standards across browsers, we do not respond to DNT signals.
11. Children's Online Privacy Protection
Duroda is not intended or directed at individuals under the age of 13. We do not knowingly collect or keep any information of children under the age of 13. If we discover it, we will delete it as soon as possible.
Thank you for taking the time to read our Privacy Policy. At Duroda, your privacy is paramount, and we continually strive to be transparent about our data practices. We may update this policy periodically to reflect changes in our practices or legal requirements, so we encourage you to review it from time to time. For any inquiries, concerns, or requests regarding your personal data, please contact our privacy team. We're here to help.
- Address: 52 E Main St, Danville, IN 46122
- Email: [email protected]
- Phone: (+1) 317 785 6355
- Working Hours: Mon - Fri (9:00 AM - 5:00 PM EDT)